Parties
This agreement is made between Admiral Windows and the purchaser (s) named overleaf and may not be assigned without Admiral's prior consent.
Third Party Approval
If the order is subject to a loan from a bank, building society or finance company and/or if it is subject to any other third party approval including, but not limited to, approval from a landlord or local authority etc., then this agreement will become effective upon our receiving written approval at our Head Office.
Illustrations
Any illustrations on the schedule of work or in our promotional literature are for your information only and will not be to scale.
Survey
a. This agreement is conditional upon satisfactory survey by Admiral within a reasonable time following this agreement taking effect. If in the opinion of the surveyor or our technical staff the work cannot be satisfactorily or safely be carried out, we will write to you giving you the reasons. If no satisfactory alternative can be agreed then you or we may cancel the agreement in which event any deposit will be refunded.
b. If you accept a visit from our Surveyor, and the survey is completed prior to the end of the cancellation period, and you subsequently cancel the order you will incur a 4% survey charge and £75 plus VAT administration charge.
Variations
a. Any variation to this agreement must be agreed by you and us and for clarity should be confirmed in writing
b. The price will be affected by any material changes that you request or which are agreed following the survey.
c. We may make minor technical changes to the specification of your products, which will not be to the detriment of their appearance and will not affect the price.
Premises
a. The main purpose of our surveyor's inspection is to ascertain the feasibility of the installation shown on the schedule of work. His inspection will be confined to those areas, which directly relate to the proposed installation and he will not undertake, nor shall we be responsible for, a general survey of the premises.
b. We will not be held responsible for any lack of adequate support such as lintels within the existing structure, during the course of fitting our products,
c. We will not be responsible for remedying any defect that existed before the installation or for any damage arising from such a defect.
d. It is the responsibility of the Customer to ensure any work carried out to the property is not in contravention of any Covenants or Byelaws held over the property. |
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Delivery
a. The estimated delivery period will run from the date of this agreement or from the date of any subsequent variation or receipt of third party approval.
b. You agree to accept installation within the estimated period. If within 6 weeks of the end of the estimated delivery period you are unable to accept installation 80% of the purchase price is payable. Installation will then follow as soon as reasonably practicable by agreement between us.
c. If the installation has not taken place within the estimated delivery period, or we have notified you earlier that it will not do so, you may write to us requiring the work to be completed within six weeks. If the work is not completed within this extended period you may write o us and cancel the outstanding work. You will be entitled to a refund of any payment in excess of the value of work carried out by us.
d. Neither you nor we are liable for any delay in the completion of the work, which arises from causes beyond our control. (Including not limited to, fire, flooding, civil disturbance strike action by others, criminal damage or acts of war).
Additional Work
a. We will not undertake to move fixtures or fittings or resite services such as pipes, cables, radiators, or burglar alarms.
b. We will refit T V aerial cables, telephone wires and doorbells where practicable at your request and risk.
c. We will make good internally and externally within 40mm of each new unit, but we cannot be responsible for any non matching due to the weathering or ageing of existing finishes such as bricks, pebble dashing, rendering or tyrolean etc. We will make good to a pre-decoration standard, but will not be responsible for any redecoration or retiling.
d. We cannot guarantee that wallpaper, tiles, woodwork or plaster immediately adjacent to the existing frames are removed.
e. We cannot guarantee that any existing frames when removed will be intact for use elsewhere.
All existing frames or scrap materials will be removed and disposed of by us unless you specifically ask us to do otherwise prior to commencement of installation
VAT
VAT is payable by you at the appropriate rate
Payment
a. You agree to pay in full upon installation of the products.
b. Under the Late Payment Of Commercial Debts Interest Act 1988 as amended, if you withhold more money than the value of any outstanding work or delay payment of our invoice then we will apply interest to the outstanding balance at 5%above Bank OF England base rate, accrued on a daily basis, together with Costs.
c. Any payment outstanding beyond a period of 14 days will be referred to a Debt Collection Agency of our choice and will be subject to a surcharge of 15% plus VAT to cover the collection costs incurred. This surcharge together with all other charges and legal fees incurred will be the responsibility of the customer and will be legally enforced. |
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Warranty/Guarantee
a. In addition to your statutory rights your products and installation are guaranteed for 10 years from the date of installation in respect of any fault which appears as a result of defective material or workmanship.
The Guarantee Does Not Cover
i) Minor imperfections in the glass outside the scope of the glass & glazing federation (GGF)'s visual quality standard.
ii) Damage or faults due to accident misuse or neglect by you or by the use of improper cleaning materials.
iii) The repositioning or repair of any product by you or by persons other than our personnel.
iv) Condensation caused by excess moisture in the domestic environment.
b. If you sell the property you may ask us to reassign the unexpired portion of the warranty to the new owner. Such requests should be made prior to the sale. We may ask to inspect the installation before agreeing to reassignment to ensure that it has not been neglected or misused and may charge a reassignment fee and an inspection fee currently (2008) £70.00 plus VAT and £70.00 plus VAT respectively.
c. If repairs are necessary for faults arising from neglect or misuse than these would have to be carried out at your cost before reassignment could take place.
d. If the warranty is reassigned than the new owner will have the benefit of our warranty regarding materials and workmanship.
Complaints
a. You agree to notify us and to give us reasonable opportunity to remedy any complaint that you have, and work within the code of Ethical Practice and other standards.
Cancellation
This agreement may be cancelled without penalty, by you or by us, notwithstanding any charges which may have been incurred following an early survey (see notes under “Survey”) by writing to the other within 7 days of the date it was signed by you. You should write to us at our head Office in Oxford.
Law
Nothing in these terms and conditions affects your statutory rights.
Admiral Windows, Units 1 & 2, 17 Pony Road, Horspath Industrial Estate, Cowley, Oxford OX4 2RD
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